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                Advertising In The Training Trade 
                  Magazines: 10 Do's and Don'ts. 
                   Trade magazine advertising may or may 
                    not deserve a place in your training business marketing mix. 
                    But you'll never know unless you can come up with an effective 
                    ad in the first place. 
                  So here are some do's and don'ts to 
                    improve your odds. 
                  DO's 
                  
                    - Do measure every ad insertion you 
                      run. If your goal is to generate qualified sales leads, 
                      then measure the cost per lead compared with other lead 
                      generating options like direct mail, trade shows and Web 
                      banner advertising. As a rule of thumb, you can justify 
                      trade advertising if a lead costs you no more than 2x what 
                      a direct mail lead costs -- because you are reaching an 
                      expanded market universe. On the other hand, if your trade 
                      ads consistently pull poorly, don't continue to advertise 
                      based on warm and fuzzy hopes that you are increasing "awareness" 
                      or "mindshare" (unless you are able to measure this and 
                      equate it to increased business). You are just kidding yourself 
                      -- and padding the pockets of your friendly ad salesperson. 
                       
                      
 
                      
                    - Do test different audience appeals. 
                      Single out three or four powerful benefits your product 
                      or service has to offer the training community, and come 
                      up with a strong "promise" headline and supporting ad copy 
                      behind each one. Then test each promise ad in consecutive 
                      trade magazine issues to determine which benefit to throw 
                      the weight of your budget behind. If you have a limited 
                      budget, test in small space or in the classifieds section 
                      (being certain each ad is the same size and in approximately 
                      the same position). Don't try a full page ad until you know 
                      what works best. 
                      
Of course you can also test various 
                        promotion appeals through focus group research simulations. 
                        But if you're mainly concerned about the "whats" your 
                        audience is interested in -- and less concerned about 
                        the "whys" -- then an ad promise test can be both cheaper 
                        and more reliable. 
                        
                      
                    - Do consider offering a premium. 
                      No, not coffee cups or tee shirts. Offer a premium that 
                      provides an unselfish service to the training audience you 
                      are trying to cater to -- while implicitly witnessing to 
                      your expertise. For instance, if you are selling supervisory 
                      training you might want to offer a self-scoring supervisory 
                      needs assessment. If you are selling course authoring software, 
                      you might want to offer a research report on what leading 
                      companies are spending to develop an hour of technology-based 
                      training. If you do go with a premium, don't bury it at 
                      the bottom of the ad as an afterthought -- sell it in the 
                      headline. 
                      
 
                      
                    - Do take off the gloves and compare 
                      yourself to your competition. Especially when you're in 
                      a mature, highly competitive niche -- like training management 
                      software, NT certification or customer service. Don't waste 
                      space pontificating about commonplace features and benefits. 
                      Speak to how you're unique in a way that's important to 
                      your training audience -- and prove it. 
                      
If you're not certain how best 
                        to competitively differentiate yourself, drop everything 
                        and make this your No. 1 priority. You don't want your 
                        salespeople as a loss for words when a prospect says "And 
                        why should we choose YOU?" 
                       Finally, don't just think of comparative 
                        advertising in terms of knocking the competition. It's 
                        also a highly effective way to go if you have an esoteric 
                        training offering (e.g. "Hypnotic Suggestion Skills") 
                        and are looking to position it in the context of a more 
                        established training category, say, sales training. 
                        
                      
                    - Do understand the needs of your 
                      training audience, and speak to them in your ad. Human resource 
                      professionals crave trainee appreciation, management recognition, 
                      bang for the buck and a career-enhancing reputation for 
                      innovation. They want to bless and control all of the training 
                      everyone in their company participates in and contribute 
                      to every important corporate initiative. They seek opportunities 
                      to demonstrate their own expertise and contribute in a personal 
                      way to the learning design and learning experience. They 
                      don't want to be the victim of a technology dead end or 
                      a flunky for a vendor-centric solution. 
                      
Unfortunately, most ad writers 
                        haven't a clue what's on the mind of training professionals 
                        -- and the ads they create show it. Be sure your creative 
                        people are thoroughly briefed. Better yet, invite some 
                        of your training professional customers to your next advertising 
                        briefing session, and ask them to share what's on their 
                        minds. 
                        
                      
                    - Do consider "bandwagon" advertising 
                      if you have the opportunity. No training professional worth 
                      their salt wants to be left behind as their peers climb 
                      on board an exciting new training breakthrough. Just be 
                      sure your "breakthrough" claims are supported by facts, 
                      not hyperbole. Years ago we ran a sales training ad that 
                      went like this" "In just six months, 247 of the Fortune 
                      500 have switched to our new scientific system of selling. 
                      Shouldn't you find out WHY?" We were inundated by 1000s 
                      of responses. 
                      
 
                      
                    - Do consider 
                      product or service testimonials. Especially if you can get 
                      your client(s) to witness to a product performance attribute 
                      that's of crucial concern to the rest of the training professional 
                      community. Yes, it helps if your client is a blue chip with 
                      a reputation for innovation and best-in-class practices. 
                      However, don't just name-drop or reference a boring, client-unique 
                      or industry-specific case study that no prospect organization 
                      will identify with.
 
                   
                  DON'Ts 
                  
                    - Don't bother with "people count" 
                      advertising or other bleeding heart, holy crusade approaches. 
                      It's called preaching to the choir. Training professionals 
                      may be altruistic (face it, we all are or we wouldn't be 
                      in this business!) but they're reading training trade magazines 
                      to become more productive and successful -- not to feel 
                      good. 
                      
 
                      
                    - Don't direct top messages like "New 
                      learning system improves return on equity by up to 26%" 
                      to a training trade magazine audience. HR executives don't 
                      have ROE on their goal sheets -- CEOs do. (By the way, when 
                      the training magazines say they reach 1000s of CEOs, they're 
                      talking about you -- not the CEOs of your blue chip clients.) 
                      This doesn't mean you shouldn't make a bottom-line case 
                      for your training offerings. Just that you should tailor 
                      your message to the bottom line concerns of training professionals, 
                      e.g. "Now certify your entire IT organization in NT for 
                      less than $1500 per employee." 
                      
By the way, if you feel you have 
                        a killer top message to communicate to top executives, 
                        try small space advertising in the "Wall Street Journal." 
                        It doesn't cost any more than a big splashy ad in one 
                        of the training trade books. Plus you will also reach 
                        a lot of big picture HR execs. 
                        
                      
                    - Don't scrub 
                      a powerful trade ad campaign while it's still contributing. 
                      Keep in mind, even if you advertise 12 months straight in 
                      every issue of every training trade magazine, your typical 
                      busy prospect may only have seen your ad once or twice. 
                      More great advertising is replaced because the advertiser 
                      lost interest than because of market fatigue. Another good 
                      reason to let a good campaign ride is to better amortize 
                      your initial creative effort. You don't want to spend more 
                      money developing your ads than placing them!
 
                   
                  Let me wind up with some good news 
                    and some not-so-good news. 
                  The good news is that over the past 
                    five or ten years the leading training trade magazines have 
                    evolved into highly respectable reads. Diligent research. 
                    Penetrating reporting. Authoritative how-to features. 
                  The not-so-good news is that most training 
                    trade advertising still leaves a lot to be desired. In preparing 
                    this article, I went through the most recent issue of the 
                    four leading industry trade magazines and clipped out every 
                    full page ad -- some 43 ads in all -- grading each ad from 
                    A+ to F. The report card: 7 A+ to B, 6 B- to C, and 30 C- 
                    to F. 
                  How did your ad do? Check out the above 
                    10 do's and don'ts and see what you think. 
                   
                  
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